Privacy policy

Last updated: October 23, 2025

1. Introduction
Your privacy is important to us at Healthy Spring. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or use our website (the “Site”), engage with our services, or otherwise interact with us. By using the Site or our services, you consent to the practices described in this policy.

2. Information We Collect
We may collect the following types of information:

  • Personal Information you provide: This may include your name, email address, mailing address, telephone number, payment information, account login credentials, and other information you provide when you contact us, register, subscribe to newsletters, fill out forms, request services, or otherwise engage with us.

  • Usage & technical information automatically collected: When you visit the Site we may automatically collect data such as your IP address, browser type and version, operating system, pages visited, time and date of visit, referral/exit pages, click-stream data, device identifiers, and other analytics information.

  • Cookies and similar technologies: We and our service providers may use cookies, web beacons, tracking pixels and other technologies to collect information, remember your preferences, and tailor your experience on the Site.

  • Third-party information: We may receive information about you from third-party sources (e.g., analytics providers, advertising networks, social media platforms, data aggregators) as permitted by law.

3. How We Use Your Information
We may use the information we collect for the following purposes:

  • To provide, operate, maintain and improve our Site and services.

  • To respond to your inquiries, fulfill your requests, process transactions and provide customer support.

  • To send you marketing or promotional communications (where you have opted in or as permitted by law).

  • To detect, prevent, mitigate and investigate fraud, security incidents or other misuse of our services.

  • To compile aggregate or anonymized data for analytics, research, and to enhance our offerings.

  • To comply with applicable legal, regulatory or contractual obligations.

4. How We Share Your Information
We may share your information as follows:

  • With our service providers, vendors, contractors or agents who perform functions on our behalf (such as hosting, analytics, payment processing, marketing), and who are bound by confidentiality obligations.

  • With our affiliates or business partners when necessary for the purposes described in this policy.

  • With third parties when we believe disclosure is required by law, regulation, court order, governmental request, to protect rights, property or safety, or to enforce our policies.

  • With your consent or at your direction.

5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on the Site, to remember your preferences, to measure usage, and to deliver relevant content or advertisements. You can manage your cookie preferences by configuring your browser settings or using opt-out mechanisms provided by certain services. Please note that disabling or refusing some cookies may affect your ability to use certain features of the Site.

6. Data Retention
We will retain your personal information for as long as necessary to fulfil the purposes set out in this policy, comply with our legal obligations, resolve disputes, enforce our agreements, and as otherwise required by law. After that, we will securely delete, anonymize, or archive your information in accordance with our data retention practices.

7. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, such as the right to access, correct, update or delete your personal data; the right to restrict or object to certain processing; the right to portability; and the right to withdraw consent where processing is based on consent. To exercise your rights, please contact us using the contact details below. We will respond in accordance with applicable law.

8. Children’s Privacy
Our Site and services are intended for adults (18 years and older). We do not knowingly collect personal information from children under the age of 13 (or applicable higher age under local law). If you believe a child has provided us with personal information, please contact us so we can delete that information.

9. Security
We take reasonable technical, administrative and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or storage system is 100% secure, and we cannot guarantee absolute security.

10. Links to Other Sites
The Site may contain links to other websites or services that are not operated by us. We are not responsible for the privacy practices of those other websites, and you should review their privacy policies before submitting any personal information.

11. International Transfers
Your information may be transferred to, stored, processed or accessed in jurisdictions outside your country of residence. By using our Site or services and providing your information, you consent to such transfers.

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of the policy. We encourage you to review this policy periodically to stay informed of our practices.

13. Contact Us
If you have questions about this Privacy Policy, want to exercise your rights, or want to make a complaint, please contact us at:
hello@healthyspring.com