Shipping policy

Shipping Policy

At Healthy Spring, we are committed to processing and shipping your order as quickly and efficiently as possible.

Free Shipping

We offer FREE standard shipping on orders of $99 or more (before taxes and after discounts) shipped within the contiguous United States.

Orders under $99 will have shipping charges calculated at checkout based on the destination, shipping method, and order weight.

Order Processing

  • Orders are typically processed within 1–2 business days.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • During peak periods, promotions, or holidays, processing times may be slightly longer.

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Shipping Carriers

Healthy Spring ships using trusted carriers, including:

  • UPS
  • FedEx
  • USPS
  • Other regional carriers as required

The carrier selected will depend on your shipping location and the size of your order.

Delivery Times

Estimated delivery times after shipment are:

  • Standard Shipping: 2–7 business days
  • Expedited Shipping: Available at checkout for an additional charge (where applicable)

Delivery times are estimates only and are not guaranteed.

Shipping Restrictions

At this time, Healthy Spring ships to addresses within the United States. Additional shipping charges may apply for Alaska, Hawaii, Puerto Rico, and other U.S. territories.

We do not ship to P.O. Boxes for products that require courier delivery.

Order Accuracy

Please ensure your shipping address is complete and accurate before placing your order. Healthy Spring is not responsible for delays or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.

Damaged or Missing Shipments

Customers should inspect their shipment upon delivery and notify Healthy Spring within 3 calendar days if an order arrives damaged, incomplete, or if the incorrect product was received.

Please include your order number and photographs of any damage to help us resolve the issue as quickly as possible.

Lost Packages

If your tracking information indicates your package has been delivered but you have not received it, please contact the shipping carrier first. If additional assistance is needed, Healthy Spring will work with you to help investigate the shipment.

Questions?

If you have any questions regarding shipping or need assistance with your order, please contact our Customer Support team.

Email: hello@healthyspring.com